Privacy Policy

Whisper Shout is a Meta lead generation agency. We run Facebook and Instagram advertising campaigns on behalf of our clients. Our website is whispershout.co.za and you can contact us at hello@whispershout.co.za.

When you submit a contact or enquiry form on this website, we collect your name, email address, phone number, and any information you choose to include in your message. We do not collect payment information through this website. We also collect standard website usage data through Meta Pixel, including pages visited, time spent on the site, and actions taken — this is used to measure the effectiveness of our own advertising.

We collect your contact information solely to respond to your enquiry and assess whether we are the right fit for your business. We do not add you to mailing lists without your explicit consent. We collect website usage data to understand how visitors interact with our site and to improve our advertising.

This website uses the Meta Pixel, a piece of code provided by Meta Platforms, Inc. The Pixel collects data about your visit to this website and sends it to Meta. This allows us to measure the performance of our own Meta advertising campaigns. Meta may use this data in accordance with their own Data Policy, which you can read at facebook.com/privacy/policy. If you do not wish to be tracked by the Meta Pixel, you can opt out through your Facebook ad preferences or use a browser extension that blocks tracking scripts.

Your enquiry information is stored securely and accessed only by people at Whisper Shout who need it to respond to you. We do not sell, rent, or share your personal information with third parties for marketing purposes. We retain your information for as long as is necessary to fulfil the purpose for which it was collected, or as required by law.

We use Meta Platforms, Inc. (Facebook and Instagram) to run advertising campaigns. If you submit a lead form through a Meta ad, your information is collected by Meta and shared with us in accordance with Meta's terms. We are the data responsible party for how we use that information once received.

In accordance with the Protection of Personal Information Act (POPIA), you have the right to know what personal information we hold about you, to request a correction of inaccurate information, to request deletion of your information where we no longer have a lawful basis to hold it, and to object to the processing of your information. To exercise any of these rights, contact us at hello@whispershout.co.za. We will respond within a reasonable time and no later than 30 days.

This website uses cookies necessary for the site to function and the Meta Pixel to operate. We do not use cookies for personalisation or advertising targeting on this website beyond the Meta Pixel described above. You can disable cookies in your browser settings, though this may affect the functionality of the site.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of this website after changes are posted constitutes your acceptance of those changes.

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at hello@whispershout.co.za.